Privacy policy - Externance

Privacy policy

The purpose of this Privacy Policy is to explain to the users of the website (the “Site”) how to handle certain data concerning them. Externance is anxious to preserve the rights of its users and has therefore designated a Data Protection Officer (Externance – DPO – 4, rue Plumet – 75015 PARIS-FRANCE) in accordance with the EU Regulation N ° 2016/679 of the European Parliament and the Council of 27 April 2016. Visitors’ data is processed only on the following legal bases : the execution of a contract, the fulfillment of a legal obligation, their consent or the existence of a legitimate interest of Externance to deal with them . The details of the data processing are presented below. Beyond the elements below, tracers can collect information about the connection, the terminal and the navigation of visitors. The terms of use of these tracers by Externance, its partners, or third parties, are detailed in the Cookies Use Policy.

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Externance draws the attention of users to the fact that all the services and contents of the Site are aimed at people over 18 years old.

1. The processed data

Purpose of processing Data processed Addressee ** / Person responsible for processing Legal basis of processing Retention period Non-EU transfers
Request information from Externance Name *, first name *, e-mail *, postal code, phone, address, city Addressee : Externance** Person in charge : Externance Your consent 2 years from receipt of the request No transfers

* Required data. ** In addition to the above recipients, visitor data may be outsourced by Externance’s technical service providers. We use Google reCaptcha to protect our forms from robots. For more information please refer to their privacy policy and terms of use.

2. User rights on their data

Visitors justifying their identity may ask:

– access to their data, – the rectification of their data, – the deletion of their data, – the limitation of their data, – the portability of their data, – the recovery of their data.

Users can exercise their rights by contacting here .In accordance with the applicable regulations, Externance will be able to oppose abusive requests by their number or their repetitive nature. Details of the post-mortem fate of the data :

– Definition of directives by the person concerned:

Any person may set guidelines – general or specific – for the retention, erasure and communication of his personal data after his death.

The general directives concern all the personal data relating to the data subject and may be registered with a CNIL-certified digital trusted third party. They may designate a person in charge of their execution who is qualified to take cognizance of the instructions and to demand their execution from the controllers. In the absence of a designation or unless otherwise directed, in the event of the death of the designated person, the latter’s heirs are entitled to take cognizance of the directives and to request their implementation to the persons responsible for the processing operations concerned.

The specific directives concern the processing of personal data mentioned in these directives and are registered with the data controllers concerned.

General or specific directives may be modified or revoked at any time.

– No definition of directives by the person concerned:

The heirs of the data subject establishing their status may request that the persons responsible for the processing of the death be taken into account: closure of the user accounts of the deceased, opposition to further processing of data, etc.

Users will be able to find information about the fate of their post mortem data here.

3. Applicable law and remedies

This Privacy Policy is governed, interpreted and applied in accordance with French law. In the event of a dispute concerning the processing of their personal data in connection with the operation of the Site, the users and Externance undertake to search in advance and in good faith for an amicable solution. Failing this, users may lodge a complaint with the National Commission for Computing and Freedoms (CNIL) or apply to the competent courts.